CXD-203: Managing App and Desktop Solutions with Citrix
XenApp and XenDesktop 7.6
The Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment.
During this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies) and troubleshooting common issues.
Who should enroll in this course?
This course is recommended for Operators and Administrators that need to manage an existing XenApp or XenDesktop 7.6 solution.
Preparatory Recommendations
Before taking this course, Citrix recommends that students have:
- An understanding of server, desktop and application virtualization concepts
- Experience with Windows Server 2012 R2, specifically:
- Active Directory
- Domains
- Groups and User Accounts
- Organizational Units
- Group Policy Objects
- Experience with Windows 7 and Windows 8.1 user interfaces
- Basic storage knowledge (manage existing storage types, add new storage)
- Basics of Citrix licensing
- Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
- Basic understanding of the different types of profiles (local, roaming, mandatory)
- Completed the following courses or can demonstrate equivalent knowledge:
- CXD-102 Introduction to XenDesktop 7
- CXA-104 Citrix XenApp 7.6: Overview
Key Skills
Upon successful completion of this course, learners are able to:
- Understand the XenApp and XenDesktop 7.6 architecture, components, and communication
- Delegate administration and manage licenses
- Manage the XenApp and XenDesktop infrastructure
- Create and manage machine catalogs and Delivery Groups
- Manage StoreFront
- Create and manage policies and end-user profiles
- Manage sessions, sites, and end users with Director
- Manage printing
- Manage Provisioning Services
Instructional Method
This course is offered as an instructor-led course with demonstrations and the practical application of concepts through hands-on exercises in a live lab environment, as well as simulations.
Course Length
5 days
Certification Preparation
In addition to field experience, this course prepares candidates for the Managing XenDesktop 7 Solutions exam. By passing the Managing Citrix XenDesktop 7 Solutions exam, candidates will gain the new Citrix Certified Associate – Apps and Desktops certification. Go here to learn more about the new Citrix Certifications.
Lab Activities
ILT and vILT courses offer lab access during the duration of the course.
Topic Outline
Provided is the topic outline for the Managing App and Desktop Solutions with Citrix XenApp and
XenDesktop 7.6 course:
Module 1: Understanding the Architecture of a XenApp and XenDesktop Solution
- XenApp or XenDesktop
- XenApp and XenDesktop Architecture Overview
- User Layer
- Citrix Receiver
- Access Layer
- Citrix NetScaler
- Citrix StoreFront
- Discussion Question
- Control Layer
- Delivery Controller
- Machine Creation Services
- Citrix Provisioning Services
- Hypervisor
- Virtual Delivery Agent
- Discussion Question
- Resource Layer
- Applications
- Operating System Image
- Citrix Profile Management
- Policies
- Personal vDisk
- Management Layer
- Citrix Studio
- Citrix Director
- Discussion Question
- XenApp and XenDesktop Sites
- Ports
- New Features
- Deprecated Features
- Discussion Question
- Reinforcement Exercise: XenDesktop 7 Components
Module 2: Managing Licenses and Delegating Administration
- Managing Licenses in Studio o Discussion Question o Types of Licenses
- Downloading, Allocating, and Importing a License File
To Download, Allocate, and Import a License File
- Discussion Question
- Adding a License Administrator
To Add a License Administrator
- Managing Delegated Administration
- Administrators
- Roles
- Scopes
To Add an Administrator
To Create a Custom Scope Using Studio
To Edit a Custom Scope
To Create a Custom Role
To Edit a Custom Role
To Edit an Administrator’s Permissions
- Running a Delegated Administration Report
To Run a Delegated Administration Report
- Discussion Question
- Using PowerShell
- Discussion Question
- Monitoring Configuration Logs
To Display Configuration Log Content
To Generate Configuration Log Reports
To Change the Configuration Log Settings
- Discussion Question
- Troubleshooting: Managing Licenses and Delegated Administration
- Reinforcement Exercise: Configuring Roles and Scopes
Module 3: Managing and Monitoring the Hypervisor
- Architecture Overview
- Creating a Virtual Machine from an ISO
- Creating a Virtual Machine
To Create a Virtual Machine From an ISO
To Install a Windows OS onto a Virtual Machine
- Installing XenServer Tools
To Install XenServer Tools on a Virtual Machine
- Generalizing the Virtual Machine
To Generalize the Virtual Machine
- Creating a Template
To Create a Template from a Virtual Machine
- Managing Virtual Machines within a Hypervisor
- Creating a Virtual Machine
To Create a Virtual Machine Using XenCenter
- Taking a Snapshot
To Take a Snapshot in XenCenter
- Discussion Question
- Restoring a Virtual Machine From Sysprep
To Restore a Virtual Machine from Sysprep
- Copying a Virtual Machine
To Copy a Virtual Machine Using XenCenter
- Discussion Question
- Reverting to a Snapshot
To Revert to a Snapshot in XenCenter
- Discussion Question
- Adjusting Virtual Machine or Template Resources
- Adding Storage to a Virtual Machine or Template
To Add Storage to a Virtual Machine or Template in XenCenter
- Adjusting the Storage Allocated to a Virtual Machine
To Adjust the Storage Allocated to a Virtual Machine in XenCenter
- Adjusting the Memory Allocated to a Virtual Machine or Template
To Adjust Virtual Machine or Template Memory Allocations in XenCenter
- Adjusting vCPUs Allocated to a Virtual Machine or Template
To adjust the vCPUs allocated to a Virtual Machine or Template in XenCenter
To Remove a Virtual NIC in XenCenter
- Managing a Virtual NIC
To Remove a Virtual NIC in XenCenter
To Add a Virtual NIC in XenCenter
To Adjust a Virtual NIC in XenCenter
To Activate or Deactivate a Virtual NIC in XenCenter
- Discussion Question
- Configuring and Customizing Alerts
To Configure and Customize Alerts in XenCenter
- Discussion Question
- Troubleshooting: Managing and Monitoring Hypervisors
- Reinforcement Exercise 1: Creating a Virtual Machine Template
- Reinforcement Exercise 2: Completing the Setup Process After a Sysprep
Module 4: Managing Desktops and Applications
- Architecture Overview
- Connecting to Resources
- Managing Machine Catalogs
- To Create New Resource Settings
- Using Machine Creation Services
- Discussion Question
- Creating a Machine Catalog for Server Desktops and Hosted Applications
- Installing the Virtual Delivery Agent
To Install and Configure the VDA on a Server OS
To Install and Configure the VDA on a Desktop OS
- Creating a Machine Catalog for Windows Server
Using a Virtual IP Address
To Create a Server OS Machine Catalog
- Creating a Machine Catalog for Windows Desktop
To Create a Desktop OS Machine Catalog
- Discussion Question
- Managing Delivery Groups
To Create a Delivery Group for Application Delivery
- Discussion Question
To Create a Delivery Group for Anonymous User Access
To Create a Delivery Group for User Desktops
- Organizing Applications in Folders
To Organize Applications in Folders
- Securing Connections
- Managing Resources
To Add Machines to a Machine Catalog
To Perform an Update to the Master Image Virtual Machine
To Update the Desktops in a Machine Catalog
- Managing Active Directory Accounts
To Manage Active Directory Accounts
- Managing Power for Machines in a Desktop OS Delivery Group
To Manage Power for Machines in a Desktop OS Delivery Group
To Reallocate Machines in a Delivery Group
To Shut Down and Restart Desktops
- Enabling and Disabling Maintenance Mode
To Enable and Disable Maintenance Mode
- Removing Desktops from Delivery Groups
To Remove Desktops from Delivery Groups
- Deleting a Delivery Group
To Delete a Delivery Group
- Deleting Machines from a Machine Catalog
To Delete Machines from a Machine Catalog
To Delete a Machine Catalog
- Troubleshooting: Managing Desktops and Applications
- Reinforcement Exercise: Delivering Server Desktops
Module 5: Managing StoreFront
- StoreFront Architectural Overview
- StoreFront Components
- StoreFront Communication
- Discussion Question
- StoreFront Management Console
- Creating a New Store
- To Create and Add a New Store
- Creating Anonymous User Stores
- To Create a Store for Anonymous User Access
- Hiding a Store
- To Hide a Store
- Discussion Question
- Managing Authentication
- Configuring Authentication
To Configure Authentication Methods
- Discussion Question
- Enabling End Users to Change Their Passwords
- To Enable End Users to Change Expired Passwords
- Managing Delivery Controllers
- Adding Delivery Controllers
To Add Delivery Controllers
To Remove Delivery Controllers
- Discussion Question
- Removing a Store
- To Remove a Store
- Discussion Question
- Troubleshooting: Managing StoreFront
- Reinforcement Exercise: Creating and Configuring a New Store
Module 6: Managing Policies and Profiles
- Policy Precedence (Studio vs. Group Policy Objects)
- Creating Policies Using Studio
- Unfiltered Policy
- Using a Policy Template in Studio
To Create a Policy from a Template
To Create a Policy Using Studio
- Applying a Policy Using Studio
To Apply a Policy
- Editing a Policy Using Studio
To Edit a Policy
- Prioritizing Policies Using Studio
To Prioritize a Policy
- Discussion Questions
To Create a Computer Template in Studio
- Exporting a Policy Template Using Studio
To Export a Policy Template
- Importing a Policy Template Using Studio
To Import a Policy Template
- Running the Resultant Set of Policy (RSOP)
To Create the RSOP Using the Group Policy Management Console
- Creating Policies Using Group Policy
- Creating and Applying a Group Policy Object
To Create a GPO
- Editing a Group Policy Object
To Edit a Policy
- Using a User Template with Group Policy
To Use a User Template
- Discussion Question
- Importing a Policy Template with Group Policy
To Import a Policy Template
- Exporting a Policy Template with Group Policy
To Export a Policy Template
- Prioritizing a Policy Using Group Policy
To Change the Priority of a Policy
- Discussion Question
- Troubleshooting: Managing Policies
- Managing End-User Profiles
- Configuring Folder Redirection
To Configure Folder Redirection
- Managing Profile Settings Using Citrix Policies
To Manage Profile Settings Using Citrix Policies
- Resolving Conflicting Profiles
To Resolve Conflicting Profiles
- Streaming End-User Profiles
To Stream End-User Profiles
- Discussion Question
- Troubleshooting: Profile Management
- Reinforcement Exercise 1: Working with Policies
- Reinforcement Exercise 2: Working with Profiles
Module 7: Managing and Monitoring Sessions, Sites, and End Users with
Director
- Director Overview
- To Monitor an End-User Session
- To Access Director
- Monitoring within the Director Dashboard
- Monitoring Infrastructure
To Monitor the Infrastructure
- Monitoring Connected Sessions
To Monitor Connected Sessions
- Monitoring Logon Duration Averages
To Monitor Logon Duration Averages
- Monitoring Machine and End-User Connection Failures
To Monitor End-User Connection Failures
- Monitoring and Managing End-User Sessions
- Viewing End-User Sessions
To View End-User Sessions
- Searching for an End User
To Search for an End User
- Monitoring End-User Applications
To Monitor End-User Applications
- Monitoring End-User Machine Processes
To Monitor End-User Machine Processes
- Managing an End User’s Machine Power Status
To Manage an End User’s Machine Power Status
- Enabling or Disabling Maintenance Mode
To Enable or Disable Maintenance Mode
- Resetting an End-User Profile
To Reset an End-User Profile
- Discussion Question
- Monitoring HDX Channels
To Monitor HDX Channels
- Sending a Message to an End User
To Send a Message to an End User
- Shadowing an End-User Session
To Shadow an End-User Session
- Disconnecting an End-User Session
To Disconnect an End-User Session
- Logging an End User Off
To Log an End User Off
- Discussion Question
- Monitoring Historical Trends
To Monitor Historical Trends
- Troubleshooting: Managing Sites, Sessions, and End Users with Director
- Reinforcement Exercise: Using Director
Module 8: Managing Printing
- Print Management Process
- Default Printing Behavior
- Configuring Client Printing
- Modifying Client Printer Auto-Creation
To Modify Client Printer Auto-Creation Behavior
- Discussion Question
- Adding Session Printers
To Add Session Printers
- Managing Printer Drivers
- Automatic Installation of In-Box Printer Drivers
To Configure the Automatic Installation of Printer Drivers
- Configuring Printer Driver Mapping and Compatibility
To Configure Printer Driver Mapping and Compatibility
- Universal Printer Driver
- Controlling Universal Printing Behavior
- Optimizing Printing Performance
- To Configure Printing Optimization
- Discussion Question
- Setting Up and Managing the Universal Print Server
- To Set Up and Manage the Universal Print Server
- Troubleshooting: Managing Printing
- Reinforcement Exercise: Managing Printing
Module 9: Managing Provisioning Services
- Citrix Provisioning Services
- Machine Creation Services or Provisioning Services
- Provisioning Services Overview and Architecture
- Discussion Question
- Navigating the Provisioning Services Console
- To Navigate the Provisioning Services Console
- To Create a Provisioning Services Master Virtual Machine
- To Install the Virtual Delivery Agent (VDA)
- Creating the vDisk
- To Convert the Hard Drive of the Master Target Device to a vDisk
- Setting the vDisk Mode
- To set the vDisk Mode
- Creating the Machine Catalog
- To Create a Diskless Target Device Template
- To Create the Machine Catalog
- Discussion Question
- To Assign a Machine Catalog to a Delivery Group
- Discussion Question
- To Update a vDisk
- Promoting Updated Versions
- To Promote Updated vDisk Versions
- Discussion Question
- VHD Chain of Differencing Disks
- Merging VHD Differencing Disks
- To Merge VHD Differencing Disks
- Troubleshooting: Provisioning Services
- Reinforcement Exercise: Provisioning Services