This course specially designed for fresh graduates who wants to make a career in I.T. Infrastructure Services Industry.
Course Benefits
PCs and networks are the lifeblood of an organization, flowing with the constant traffic of information and data vital to daily operation. Maintaining these machines and responding quickly and effectively to trouble takes skilled professionals. In this course, hands-on exercises provide you with the knowledge and experience to take apart and reassemble computer components, and use specific techniques for identifying the source of hardware and software problems.
Who Should Attend
All personnel involved in the daily operation, maintenance and support of PC hardware, software and network.
Course Objectives
- To effectively upgrade the I.T. Infrastructure management skills of the participants
- To make participants able to deliver the new values to the customer.
- To develop in them pro-active I.T. Infrastructure management skills.
- To build in them the ability to plan, design and implement I.T. Infrastructure by deploying global delivery models.
- And the most important, to help them to acquire the skills to enhance the availability of I.T. Infrastructure facility to the customers.
Course Content
- Computer Hardware
- Desktop Operating System -Windows 7 & Anti Virus
- Network Essentials
- MCITP: Server Administrator – Windows Server 2008
- Linux Administration
- Cisco Certified Network Associate (CCNA)
- Security Concepts
- Database Concepts
- ITIL V3
- Soft Skills